PM89 Terms & Conditions – Official Malaysia Platform Usage Policy

Acceptance of PM89 Terms & Conditions

Welcome to PM89 (pm89.asia). This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and PM89 ("Platform", "We"). These Terms govern your use of all services, games, features, and content available through the PM89 platform.

By registering an account, making a deposit, playing any game, or using any feature on PM89, you confirm that:

• You have read, understood, and agreed to be bound by all Terms set out in this document.
• You meet all eligibility requirements set by PM89, including the minimum age of 21.
• You are using the PM89 platform in a personal capacity and not on behalf of any third party.
• The use of online gambling platforms is legal in the jurisdiction where you are located.

PM89 Member Eligibility & Registration

To register and use the PM89 platform, you must meet all of the following eligibility requirements:

• Age Restriction: You must be at least 21 years of age at the time of registration. PM89 strictly prohibits minors from using this platform.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement.
• One Account Only: Each individual is permitted to hold only one PM89 account. Registering multiple accounts — even under different details — is a violation of these Terms and may result in the suspension of all associated accounts.
• Accurate Information: You must provide truthful, accurate, and complete information during registration. PM89 reserves the right to request identity verification at any time.
• Regional Restrictions: You are responsible for ensuring that your use of the PM89 platform is lawful in your jurisdiction. PM89 does not accept registrations from certain restricted regions.

PM89 reserves the right to reject any registration application or terminate an existing account if any eligibility requirement is found to be unmet at any time, whether at registration or after the account is active.

PM89 User Account

Once your PM89 account is successfully registered, you are fully responsible for all activity that takes place under that account. The following provisions apply to PM89 account management:

• Password Confidentiality: You must keep your PM89 account password secure and must not disclose it to anyone. PM89 will never ask for your password via email, live chat, or any other communication channel.
• Account Responsibility: Any loss or damage arising from your failure to keep your login credentials confidential is entirely your own responsibility.
• Report Immediately: If you suspect that your PM89 account has been accessed without authorisation, please contact PM89 support immediately via live chat or email at support@pm89.asia.
• Up-to-Date Information: You are responsible for keeping your pm89 account information up to date at all times, especially the phone number and email address used for transaction verification.
• Identity Verification (KYC): PM89 reserves the right to request identity verification documents (such as a copy of your MyKad or passport) before processing withdrawals or in cases where an account requires additional review. This is standard industry practice and is in place to protect the security of all members.

Deposits & Withdrawals at PM89

PM89 offers a range of convenient and secure local Malaysian payment methods. All financial transactions on PM89 are subject to the following policies:

Accepted Deposit Methods

PM89 accepts deposits through the following methods commonly used by Malaysian players in their daily lives:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (direct transfer)
• FPX – including Maybank2u and CIMB Clicks
• Approved debit and credit cards

Withdrawals

Withdrawals from your PM89 account are subject to the following conditions:

• Withdrawals may only be made to the same payment method used for the deposit, except in specific circumstances approved by PM89.
• Withdrawals are processed within 10 to 30 minutes for most Malaysian digital payment methods.
• PM89 reserves the right to request identity verification before processing withdrawals that exceed a certain limit or in cases requiring additional review.
• Any bonus balance that has not met the wagering requirements may not be withdrawn until those requirements are fully satisfied.
• PM89 is not liable for delays caused by third-party payment processors, banking system outages, or public holidays.

PM89 Bonus & Promotions

PM89 offers a range of bonuses and promotions for both new and existing members. All PM89 bonus offers are subject to the following conditions:

• Wagering Requirement: Every PM89 bonus carries a wagering requirement that must be met before any winnings derived from that bonus can be withdrawn. The specific wagering requirement for each promotion is clearly stated in the relevant promotion's terms.
• One Account per Promotion: Each PM89 promotion may only be claimed once per member, household, shared IP address, or device. Attempting to claim the same promotion more than once through different accounts constitutes fraud.
• Validity Period: All PM89 bonuses have a set validity period. Any unused bonuses or unfulfilled wagering requirements within the specified period will automatically expire and be forfeited.
• Excluded Games: Certain games on PM89 may be excluded from bonus wagering requirement eligibility. A list of excluded games is specified in the terms of each promotion.
• PM89's Rights: PM89 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. PM89 also reserves the right to void any bonus claimed in a manner that violates the promotion's terms.

PM89 Sports Betting Rules

PM89's Sports Betting section covers more than 30 sports, including football (EPL, Malaysia Super League, Champions League), badminton, cricket, tennis, basketball, e-sports, and more. All Sports Betting on PM89 is subject to the following rules:

• Bet Acceptance: A bet is considered valid only once PM89 has confirmed receipt and issued a bet reference number. No bet is deemed valid until confirmation has been received.
• Odds: The odds displayed at the time a bet is confirmed are the odds that apply to that bet, except in cases of clear technical error. PM89 reserves the right to void any bet accepted at odds that are obviously incorrect due to a technical error.
• Postponed or Cancelled Matches: If a match is cancelled before it begins, all related bets will be voided and stakes fully refunded. If a match is not completed within 12 hours of the scheduled time, bets will generally be voided and stakes refunded, unless an official result has already been issued.
• In-Play Betting: Bets placed while a match is in progress are subject to the current score and live developments of the game. PM89 reserves the right to suspend any in-play market at any time for technical or operational reasons.
• Bet Settlement: All bets are settled based on official results issued by the relevant governing body of the competition. Where discrepancies exist between sources, PM89 will defer to the most authoritative and final source available.
• Betting Limits: PM89 reserves the right to set minimum and maximum betting limits for any market, event, or sport type. These limits may vary by account, market type, and current market conditions.

PM89 Casino & Game Rules

PM89 offers over 1,000 casino games including slots, Live Casino, table games (baccarat, roulette, blackjack, poker), and progressive jackpots. All casino games on PM89 are subject to the following rules:

• Game Fairness: All games on PM89 use a random number generator (RNG) independently audited by internationally recognised certification bodies. The outcome of every game is entirely random and cannot be influenced by PM89 or any player.
• Final Result: Game results displayed on screen are final. In the event of a technical disruption during an active game, PM89 will make every effort to restore the session to the last verifiable state. If restoration is not possible, any unresolved bets will be voided and the balance returned.
• Internet Disruption: PM89 is not liable for any losses resulting from internet connection disruptions, device issues, or system failures on the player's end during an active gaming session.
• Third-Party Services: Some games on PM89 are provided by third-party game suppliers. PM89 is not responsible for technical issues originating on the third-party supplier's end, but will endeavour to resolve any such issues on the player's behalf.

Prohibited Conduct & PM89 Account Restrictions

PM89 is committed to maintaining a fair and safe gaming environment for all members. The following activities are strictly prohibited and may result in account suspension or termination without notice:

• Opening multiple PM89 accounts or registering using another person's identity.
• Fraud in any form, including the use of automated software (bots), algorithms, or any technical means to gain an unfair advantage.
• Misuse of PM89 bonuses or promotions, including depositing and withdrawing solely to meet bonus conditions without genuine play intent (bonus hunting or bonus abuse).
• Money laundering through the PM89 platform or using a PM89 account for any unlawful financial activity.
• Using another person's credit card or bank account to make a deposit into your PM89 account.
• Any form of collusion between players in PM89's Live Casino or table games.
• Spreading false or defamatory information about PM89 on any platform.

PM89 reserves the right to withhold account balances, void winnings, and report to the relevant authorities if fraud or illegal activity is suspected on the PM89 platform.

Responsible Gaming at PM89

PM89 takes problem gambling seriously and is committed to ensuring all members play responsibly. The following outlines PM89's responsible gaming policy:

• Self-Limit Tools: All PM89 members can set daily, weekly, or monthly deposit limits, loss limits, and session time limits through their account settings. These limits take effect immediately once applied.
• Self-Exclusion: Members who need a break from gaming may activate a temporary self-exclusion (24 hours to several months) or a permanent self-exclusion through PM89 support. During the exclusion period, the account cannot be accessed for any gaming activity.
• Minor Protection: PM89 employs multiple measures to prevent minors from accessing the platform. Parents or guardians concerned about their child's use of PM89 are welcome to contact PM89 support for assistance.
• Professional Support: PM89 encourages members experiencing gambling-related difficulties to seek professional help. We provide links to local Malaysian support resources through our Responsible Gaming ours.

PM89 Copyright & Intellectual Property

All content on the PM89 platform – including logos, brand names, interface design, text, graphics, images, software code, betting systems, and game content – is the exclusive property of PM89 or third parties who have licensed it to PM89.

You may not copy, distribute, modify, republish, publicly display, or commercially exploit any PM89 content without prior written consent from PM89. Infringement of PM89's intellectual property rights may result in legal action.

PM89 Account Suspension & Termination

PM89 reserves the right, at its sole discretion, to suspend or terminate any member's account at any time for the following reasons:

• Violation of any part of these PM89 Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete PM89's identity verification (KYC) request within the stipulated timeframe.
• A self-exclusion request made by the member themselves on responsible gaming grounds.
• Instructions from regulatory authorities or law enforcement bodies.

In the event of account termination due to a breach of Terms, PM89 reserves the right to withhold the account balance pending an ongoing investigation. If the investigation finds no evidence of fraud, the valid balance will be returned to the member via the original payment method.

PM89 Liability Limits

To the extent permitted by applicable law, PM89 is not liable for any indirect, consequential, special, or punitive losses incurred by users in connection with their use of the PM89 platform, including:

• Financial losses arising from gambling or betting decisions.
• Service interruptions due to system maintenance, technical outages, or events beyond PM89's control (force majeure).
• Data loss resulting from technical failure on the player's end or with their internet service provider.
• Third-party content or links that may be accessible through the PM89 platform.

However, this limitation of liability does not reduce PM89's responsibility in cases of gross negligence or wilful misconduct that directly causes loss to a player.

Amendments to PM89 Terms & Conditions

PM89 reserves the right to amend, update, or modify these Terms & Conditions at any time. Amendments take effect immediately upon publication on the PM89 platform. PM89 will endeavour to provide members with reasonable notice of any material changes via in-account notifications or registered email.

Continued use of the PM89 platform after an amendment to the Terms has been published will be considered acceptance of the updated Terms. If you do not agree with the changes, you have the right to close your PM89 account and request a withdrawal of any eligible balance.

The last updated date of these Terms is 1 January 2026. You are encouraged to review this page periodically to stay informed of any recent amendments.

Contact Us – PM89 Support

If you have any questions, concerns, or complaints regarding these PM89 Terms & Conditions, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the PM89 platform. Our Bahasa Malaysia-proficient support team responds in under 2 minutes.
• Email: support@pm89.asia – for enquiries that require detailed explanation or document attachments.

For complaints related to responsible gaming or self-exclusion requests, please visit the Responsible Gaming ours, or contact PM89 support directly. We are committed to addressing every enquiry and complaint seriously and within a reasonable timeframe.