Six core principles underpinning PM89's personal data protection policy
Every piece of information you submit to PM89 – from registration data to payment details – is protected with 256-bit SSL encryption. This is the same level of security used by major Malaysian banks such as Maybank and CIMB.
PM89 has never sold, rented or disclosed member personal data to advertisers or unrelated third parties, and never will. Your information belongs to you — we use it only for clear and legitimate purposes.
PM89 only collects data that is strictly necessary for platform operations — there is no excessive data collection. Every piece of data collected has a clear purpose, stated transparently in this policy.
As a PM89 member, you have the right to access, correct, transfer or request the deletion of your personal data at any time. PM89 provides a straightforward process for exercising these rights through customer support.
All your financial transaction details on PM89 — including deposits via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX — are kept strictly confidential. PM89 does not disclose transaction information to any party without your consent or a valid court order.
In the event of any security incident that may affect your personal data, PM89 is committed to notifying affected members promptly and taking the necessary remediation steps without delay.
PM89 (pm89.asia) values the privacy of every member on our platform. This Privacy Policy ("Policy") sets out in detail how PM89 collects, uses, stores, shares and protects your personal information when you use PM89's online casino and Sports Betting platform.
This policy applies to all registered PM89 members, visitors to the PM89 website and anyone who interacts with the PM89 platform, including via mobile devices. By registering a PM89 account or using our platform, you agree to the data collection and usage practices described in this Privacy Policy.
PM89 operates under a valid international gambling licence and complies with international data protection standards. We are committed to ensuring that your personal data is handled with full respect, confidentiality and transparency – in keeping with the trust you place in us as your platform of choice for online entertainment in Malaysia.
PM89 collects various categories of personal information to enable us to provide a safe, legitimate and high-quality service to all members in Malaysia. The following are the types of data collected:
| Data Category | Example | Mandatory / Optional |
|---|---|---|
| Identity & Account | Name, email, phone number | Mandatory |
| Age Verification | Date of birth, MyKad (KYC) | Mandatory |
| Financial | TnG, DuitNow, FPX records | Mandatory (for transactions) |
| Gaming Activity | Betting history, slots records | Automatic |
| Technical | IP address, device type | Automatic |
PM89 collects your personal data through several legitimate and transparent channels:
PM89 uses the personal data collected for the following purposes, which are legitimate and necessary for the operation of the platform:
PM89 does not sell, rent or disclose member personal data to third parties for their own commercial purposes. However, PM89 may share personal data in the following limited circumstances only:
In all of the data-sharing scenarios described above, PM89 ensures that recipient parties have adequate security measures in place and are bound by appropriate confidentiality obligations to protect your personal data.
Back to topPM89 employs multiple layers of technical and organisational safeguards to protect your personal data:
PM89 retains members' personal data for as long as necessary for the purposes stated in this Policy or as required by applicable law. In general:
Pm89 uses cookies and similar tracking technologies to enhance the user experience on our platform. Below is an explanation of how pm89 uses cookies:
You can manage or block cookies through your browser settings. Please note, however, that blocking essential cookies may affect the functionality of the PM89 platform and your gaming experience. For guidance on managing cookies in your browser, please refer to your browser's help section.
Back to topAs a PM89 member, you have the following rights regarding the personal data we hold about you. PM89 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data PM89 holds about you. PM89 will provide this information within a reasonable timeframe upon receiving a valid request.
If the personal data PM89 holds about you is inaccurate or incomplete, you have the right to request a correction through PM89 support.
Under certain circumstances, you have the right to request the deletion of your personal data. pm89 will consider each request in accordance with applicable legal requirements.
You have the right to request that PM89 restrict the processing of your personal data in certain circumstances – for example, while you are disputing the accuracy of your data or challenging the purpose of its processing.
You have the right to receive your personal data in a structured, machine-readable format, allowing you to transfer that data to another platform if you wish.
You have the right to object to the use of your personal data for direct marketing or profiling purposes at any time by contacting PM89 support.
To exercise any of the rights above, please contact the pm89 support team via 24/7 live chat or email at support@pm89.asia. pm89 will respond to your request within 30 business days. In complex cases, this period may be extended, and you will be notified accordingly.
Back to topPm89 takes the protection of its platform from underage access very seriously. pm89's Privacy Policy includes specific measures to safeguard the privacy and safety of children and minors:
The PM89 platform may contain links to third-party websites or services — such as casino game providers or payment partners. PM89's Privacy Policy applies solely to the PM89 platform and does not cover the privacy practices of those third parties.
PM89 is not responsible for the privacy policies, content or data protection practices of any third-party websites or services. We encourage you to read the privacy policy of every platform you visit. That said, local Malaysian payment service providers such as Touch 'n Go eWallet, GrabPay and DuitNow are entities strictly regulated by Bank Negara Malaysia and maintain high data security standards.
Back to topPM89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements or technological developments. Where material amendments are made, PM89 will:
You are encouraged to review this Privacy Policy page periodically to stay informed of PM89's latest data protection practices. Continued use of the PM89 platform after any amendments to this Policy are published will be considered acceptance of the revised terms.
The last updated date of this Privacy Policy is 1 January 2026.
Back to topIf you have any questions, concerns, or requests regarding this Privacy Policy or how PM89 handles your personal data, please do not hesitate to contact us:
For formal requests relating to the exercise of your privacy rights (access, correction, deletion and others), please state clearly in your message that it is a data privacy rights request. PM89 will respond within 30 business days. We take every privacy enquiry and request seriously as part of our commitment to the trust and safety of all PM89 members in Malaysia.
Back to topAnswers to the most frequently asked privacy questions by PM89 members
This Privacy Policy should be read together with pm89 Terms & Conditions which governs the overall use of the platform. For information on responsible gambling tools, deposit limits and problem gambling support resources, please visit the Responsible Gambling us. If you have any questions, PM89's support team — fluent in Bahasa Malaysia — is available to assist you 24 hours a day, 7 days a week via live chat on the platform.